Vistara Flight Booking

Vistara Connectivity and Fleet Information

Vistara Airlines is a prominent full-service airline in India, known for its superior service and extensive network. Established as a joint venture between Tata Sons and Singapore Airlines, Vistara offers both domestic and international flights, connecting major Indian cities as well as several key global destinations.

Fleet Information:

• Boeing 787-9 Dreamliner: Used for long-haul international routes, offering state-of-the-art amenities and enhanced comfort.
• Airbus A320 family: Primarily used for domestic and short-haul international flights, known for efficiency and passenger comfort.
• Airbus A321neo: Newly added for extended regional routes, featuring advanced technology and eco-friendly operations.

Baggage Allowance Policy of Vistara

Cabin Baggage:

• Economy Class: 7 kg of cabin baggage.
• Premium Economy: 10 kg of cabin baggage.
• Business Class: 12 kg of cabin baggage.

Checked Baggage:

Domestic Flights:

• Economy Lite: No checked baggage included.
• Economy Standard: 15 kg.
• Economy Flexi: 15 kg.
• Premium Economy: 20 kg.
• Business Class: 30 kg.

International Flights:

• Economy Class: Typically 30 kg.
• Premium Economy: Typically 35 kg.
• Business Class: Typically 40 kg.

Note: Always check your ticket details for specific allowances as they can vary by fare type and route. Know more about Vistara baggage allowance.

Popular Routes Operated by Vistara

Domestic Popular Routes:

• Delhi to Mumbai
• Bangalore to Delhi
• Mumbai to Hyderabad
• Kolkata to Delhi
• Delhi to Chennai
• Mumbai to Goa
• Bangalore to Hyderabad
• Chennai to Mumbai
• Delhi to Pune
• Hyderabad to Kolkata
• 
  

International Popular Routes:

• Delhi to London (Heathrow)
• Mumbai to Singapore
• Delhi to Bangkok
• Mumbai to Dubai
• Delhi to Kathmandu
• Mumbai to Colombo
• Delhi to Singapore
• Mumbai to Male
• Delhi to Frankfurt
• Mumbai to Bangkok

Web Check-in and Verification Process of Vistara

Web Check-In:

• Go to the Vistara website or open the Vistara mobile app.
• Enter your PNR number and last name to retrieve your booking.
• Choose your preferred seat from the available options.
• Download and print your boarding pass or save it on your mobile device.

Verification Process:

• For domestic flights, carry a government-issued photo ID (e.g., Aadhaar, PAN card, driving license).
• For international flights, a valid passport and visa are required.

Know more in detail about Vistara Web Check-in.

Vistara Refund and Cancellation Policies

Vistara's refund and cancellation policies offer flexibility and convenience, but specific terms vary based on the fare class and route.

Cancellation Policies:

Domestic Flights:

• Economy Lite and Standard: Generally non-refundable and the remaining amount is refunded after deducting the cancellation fee.
• Economy Flexi: Lower cancellation fees, the balance is refunded.

International Flights:

• Economy and Business Class: Cancellation fees apply, and terms vary by fare category and route.

Refund Process:

• Cancellations and refund requests can be initiated through the Vistara website, mobile app, or customer service.
• Provide the necessary booking details and identification.
• Refunds are typically processed within 7-10 business days to the original mode of payment.

Vistara Travel Documents

Domestic Travel:

Valid government-issued photo ID (Aadhaar, PAN card, driving license, passport).

International Travel:

Valid passport, Relevant visa (as required by the destination country).

Check Vistara travel document requirements before traveling.

Onboarding Services Provided by Vistara

• Comfortable seating with ample legroom, adjustable headrests, and reclining options.
• Provided to Business and Premium Economy passengers, including amenities like blankets, pillows, and hygiene kits.
• Professional and attentive cabin crew providing meals, beverages, and any assistance needed.

Steps to Check the Flight Status of a Vistara Flight

Via Vistara Website/App

• Open the Vistara official website or mobile app.
• Go to the ‘Flight Status’ section.
• Provide your flight number, departure date, and route.
• Receive real-time updates on departure and arrival times, gate numbers, and any delays.
• Opt for SMS or email alerts for continuous updates on your flight status.

Services Provided by Vistara

• In-flight Entertainment: Personal touch screens offering a selection of movies, TV shows, music, and games.
• Meals: Complimentary gourmet meals catering to various dietary preferences, with premium options in Business and Premium Economy classes.
• Vistara Lounge Access: Business Class and eligible loyalty program members can access premium lounges at major airports.
• Frequent Flyer Program: 'Club Vistara' allows passengers to earn and redeem points for flights, upgrades, and other benefits.

Special Allowances Provided by Vistara

• Options for vegetarian, diabetic, gluten-free, and other dietary requirements.
• Assistance provided for children traveling alone, ensuring their safety and well-being.
• Special arrangements can be made for passengers requiring medical assistance during the flight.
• Guidelines and special care provided for expectant mothers traveling with Vistara.

Vistara Customer Care Information

• Call their toll-free number or the dedicated customer support line - 09289228888.
• Send your queries to Vistara’s official customer service email address - [email protected].
• Reach out through Vistara’s official social media handles on platforms like Twitter and Facebook.
• Visit Vistara’s customer service desks at airports for immediate assistance.

FAQs