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Indigo Connectivity and Fleet Information

Indigo Airlines is India''s largest low-cost carrier, renowned for its punctuality, affordable fares, and extensive network. Established in 2006, Indigo connects a vast number of domestic cities and several international destinations, making it a preferred choice for many travelers.

• Airbus A320-200 and A321neo: These aircraft form the backbone of Indigo''s fleet, known for their fuel efficiency and passenger comfort.
• ATR 72-600: Used for regional flights connecting smaller cities, providing essential connectivity to remote areas.

Indigo operates over 2000 flights daily, ensuring widespread connectivity and frequent services on popular routes.

Baggage Allowance Policy of Indigo

Cabin Baggage:

• All Classes: Passengers can carry one cabin bag weighing up to 7 kg and 115 cms (L+W+H), along with one personal item (like a laptop bag or handbag).

Checked Baggage:

Domestic Flights:

• Standard: Up to 15 kg. Passengers can pre-book extra baggage allowance if needed.

International Flights:

• Varies based on the destination, generally up to 20-30 kg depending on the route and fare type.

Note: Always check your ticket details for specific allowances as they can vary by fare type and route. Know more about Indigo baggage allowance.

Services Provided by Indigo

• Pre-booked Meals: Passengers can pre-book meals and snacks from a selection of vegetarian and non-vegetarian options.
• IndiGo Early: Allows passengers to reach their destination ahead of schedule on an earlier flight if seats are available.
• IndiGo Promise: An insurance policy to cover delays, loss of baggage, and flight cancellations.
• 6E Prime: A bundle offering seat selection, meal, and priority check-in.
• 6E Tiffin: Pre-booked in-flight meal service.

Popular Routes Operated by Indigo

Domestic Popular Routes:

• Delhi to Mumbai
• Bangalore to Delhi
• Mumbai to Chennai
• Kolkata to Delhi
• Hyderabad to Mumbai
• Delhi to Pune
• Bangalore to Hyderabad
• Mumbai to Bangalore
• Chennai to Hyderabad
• Delhi to Ahmedabad

International Popular Routes:

• Delhi to Dubai
• Mumbai to Singapore
• Bangalore to Bangkok
• Chennai to Colombo
• Delhi to Kathmandu
• Mumbai to Abu Dhabi
• Kolkata to Dhaka
• Hyderabad to Doha
• Delhi to Istanbul
• Mumbai to Kuala Lumpur

Web Check-in and Verification Process of Indigo

Web Check-In:

• Go to the Indigo website or open the Indigo mobile app.
• Enter your PNR number and last name to retrieve your booking.
• Choose your preferred seat from the available options.
• Download and print your boarding pass or save it on your mobile device.

Verification Process:

• For domestic flights, carry a government-issued photo ID (e.g., Aadhaar, PAN card, driving license).
• For international flights, a valid passport and visa are required.

Know more in detail about Indigo Web Check-in.

Indigo Airlines Cancellation and Refund Policies

Changes and Cancellation

Indigo''s refund and cancellation policies are designed to offer flexibility, but specific terms vary based on the fare class and route.

Here is a clear outline of the cancellation and change fees based on the number of days left for departure.

Cancellation Fee Breakdown

• 0-3 Days Before Departure: If you cancel your ticket within 0-3 days before departure, a fee of INR 3999 will be applicable.
• 4 Days and Above: If you cancel your ticket 4 days or more before departure, a fee of INR 2999 will be applicable.

Change Fee Breakdown

• 0-3 Days Before Departure: For changes made within 0-3 days before departure, a fee of INR 2999 will be applicable.
• 4 Days and Above: For changes made 4 days or more before departure, a fee of INR 2250 will be applicable.

Refund Process:

• Cancellations and refund requests can be initiated through the Indigo website, mobile app, or customer service.
• Provide the necessary booking details and identification.
• Refunds are typically processed within 7-10 business days to the original mode of payment.

Note: All fees are subject to change and may vary depending on the specific terms and conditions at the time of booking. For more details and the latest updates on the policy, please visit the official Indigo Airlines cancellation page.

Indigo Airlines Extra Baggage Charges

Indigo Airlines offers the flexibility to prepay for extra baggage and save on costs. Below are the charges for additional baggage, both prepaid and at the airport.

Indigo Travel Documents

Domestic Travel:

• Valid government-issued photo ID (Aadhaar, PAN card, driving license, passport).

International Travel:

• Valid passport, Relevant visa (as required by the destination country).

Check Indigo travel document requirements before traveling.

Onboarding Services Provided by Indigo

• Comfortable seating with the option to choose preferred seats during booking or check-in.
• Available for purchase, providing additional comfort.
• Pre-bookable snacks and meals are served onboard.
• Professional and courteous cabin crew providing meals and beverages according to pre-bookings.

Steps to Check the Flight Status of an Indigo Flight

• Open the Indigo official website or mobile app.
• Go to the "Flight Status" section.
• Provide your flight number, departure date, and route.
• Receive real-time updates on departure and arrival times, gate numbers, and any delays.
• You can also visit ixigo indigo flight status
• Opt for SMS or email alerts for continuous updates on your flight status.

Special Allowances Provided by Indigo

• Options for vegetarian, diabetic, gluten-free, and other dietary requirements when pre-booked.
• Assistance is provided for children traveling alone, ensuring their safety and well-being.
• Special arrangements can be made for passengers requiring medical assistance during the flight.
• Guidelines and special care provided for expectant mothers traveling with Indigo.

Indigo Customer Care Information

• Call their toll-free number or dedicated customer support line - 01246173838.
• Send your queries to Indigo''s official customer service email address - [email protected].