Great news for all foodies!
The Indian Railways has announced that passengers will soon be able to place food orders via WhatsApp. In a recent press release, the national transporter shared details of the number and how customers can avail the service. Scroll down to learn more.
Did you know? You can now avail ₹0 Payment Gateway Charges with CRED Pay and UPI while booking your train tickets!
Earlier this week, Indian Railways launched this number for the WhatsApp food ordering feature: 87500001323. The service will be implemented in two phases.
- In the first phase, the number will send a message to travellers after they book their train tickets. Through the message, rail passengers will be able to opt for e-catering services, if they wish to.
- This will allow customers to choose the meals of their choice from a number of available restaurants while they are inside the train.
- In the second phase, the WhatsApp number will be powered with artificial intelligence to handle the users’ e-catering-related questions in the form of a chatbot.
- The interactive bot will also book meals for travellers in addition to resolving their queries.
As of now, this feature has been implemented in select trains. Based on the feedback shared by customers, it will be expanded to more trains in the future.
Looking to order food on the go? Here’s how you can place your order on the ixigo trains app.
To know the details about Railways’ WhatsApp initiative, you can see this tweet:
Now Order Online Food by WhatsApp #IndianRailways starts New Service @IRCTCofficial @drmsecunderabad @drmhyb @drmned @drmgnt @drmgtl @drmvijayawada pic.twitter.com/R0OOcfugVK
— South Central Railway (@SCRailwayIndia) February 6, 2023
For more stories like this, stay tuned to ixigo!
