The quality of the food served on trains is a constant cause of worry among passengers.
Therefore, Indian Railways has decided to live-stream the footage of its ‘base kitchens’. The move has been initiated to keep a check on how the food is cooked.
Union Railways Minister Piyush Goyal has said that this live stream feed can be seen on the IRCTC website. He added that a mobile app will also be developed so that the passengers travelling in a train can see how their food is being cooked in the kitchen.
The initiative is part of Goyal’s drive to improve passenger amenities along with their safety.
Out of the 200 base kitchens of IRCTC, 16 kitchens have been equipped with cameras. The feed will be monitored in a hi-tech surveillance room set up at IRCTC’s headquarters in Delhi.
The kitchens that have been equipped with cameras are located in cities such as Delhi, Mumbai, Jhansi, Bhubaneswar, etc. along the major railway routes.
Meanwhile, IRCTC recently launched a new app, ‘Menu on Rails’, which aims to check the overcharging by vendors on trains. Passengers can now download the app and know the MRP (Maximum Retail Price) for food available across all categories of trains.