30 million Indians, on an average, use railways to commute from one place to another. For the convenience of the travellers, IRCTC policies are updated with time. To get the most out of the services, it is crucial that travellers keep themselves updated with the latest policies.
Cancellation charges —
If a confirmed ticket is cancelled more than 48 hours before the scheduled departure of the train, flat cancellation charges of Rs.240 for AC First Class/Executive Class, Rs.200 for AC 2 Tier/First Class, Rs.180 for AC 3 Tier/AC Chair car/AC 3 Economy, Rs.120 for Sleeper Class and Rs.60 for Second Class per ticket is deducted from the total amount.
Book TrainsTravellers can file Ticket Deposit Receipt (TDR) in around 19 categories. Here are the top 5 —
1- Filing Reason — Train Cancelled
Refund Eligibility — Refund will be processed automatically.
2- Filing Reason — Train delayed for more than 3 hours
Refund Eligibility — TDR should be filed before the actual departure of the train for the full refund
3- Filing Reason — AC Failure
Refund Eligibility — TDR shall be filed up to 72 hours of the actual arrival of the train. Original certificate (GC/EFP) issued by the ticket checking staff is to be sent to IRCTC via post.
4- Filing Reason — Short termination of train
Refund Eligibility — TDR shall be filed up to 72 hours of the actual arrival of the train. Original certificate (GC/EFP) issued by the ticket checking staff is to be sent to IRCTC via post.
5- Filing Reason — Excess fare charged by TTE
Refund Eligibility — TDR shall be filed up to 72 hours of the actual arrival of the train. Original certificate (GC/EFP) issued by the ticket checking staff is to be sent to IRCTC via post.
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