Yes, ixigo is safe! An AI-based travel app, it is a reliable choice for train, flight, bus and hotel bookings. Trusted by Indians across all states, ixigo provides a secure browsing and payment experience. The ixigo trains app is also the 10th most downloaded travel and navigation app in the world, according to a 2021 Q1 report by analytics firm App Annie.
The past year has been harsh on travel. But with a focus on timely innovations and customer experience, ixigo has managed to stay on top as an industry-leading online travel aggregator (OTA).
Here’s how ixigo’s products keep a traveller’s best interests in mind:
- Made in India, for India: The ixigo trains app can be used in 7 Indian languages apart from English. These are Hindi, Marathi, Gujarati, Bengali, Tamil, Telugu and Kannada.
- Timely discount alerts: ixigo partners with well-known brands like Provogue, Gaana, Myntra, cure.fit and many others to share promotional codes and deals on travel bookings. The app is also quick to update users about airline sales and bank offers.
- The launch of ixigo assured: Flyers wanted flexibility in their bookings during the pandemic. And thus arrived ixigo assured, which allowed free cancellations up to ₹5000, travel insurance, and a full refund on domestic flight bookings. Passengers can currently opt for ixigo assured fares at just ₹399.
- Instant refunds with ixigo money max: In case of booking cancellations or failures, travellers can redeem 100% of the booking amount to re-book, use it on future bookings, or transfer the full amount back to their bank account.
- Strong security measures: ixigo does not store a user’s payment data or financial information. All payments on the website are secured, with personal information transmitted using SSL encryption. For an additional layer of safety, two-factor authentication with a password-less login mechanism was introduced in 2019. Along with this, the company’s APIs and infrastructure are externally audited on a regular basis by a third party security firm (wesecureapp.com). Read more
- Active customer care: ixigo’s Help Center was created to answer most travel booking-related queries in one place. But for queries that go unresolved, users can contact ixigo’s 24/7 Customer Care Service directly on Facebook, Twitter or Instagram to receive a quick reply.
- Smart tools to track your booking: The ixigo Flights App allows users to check their Flight Status with an easy interface, and has recently added a Web Check-in tool for popular airlines. A Fare Alerts tab can be used to find the latest price drops.
The trains app also has several useful features, such as tools to check Train Running Status, PNR prediction, set Booking Alerts and Station Alarms, make IRCTC food bookings, and more. This essentially fulfills all passenger needs inside one app.
- Accurate COVID-19 info: Updated daily, ixigo’s COVID-19 policies tracker contains the latest domestic and international travel guidelines for India. It removes the confusion from changing entry restrictions, and also shares important airline policies.
If you had any worries whether the ixigo app is safe to use, this article should have put your mind at ease by now.
For years, ixigo has been loved by millions of travellers, and the company is set to leave long-lasting footprints in the travel tech space. To enjoy seamless bookings, give the ixigo Flights and trains apps a try today!
