A delay of more than 3 hours in the running of Delhi-Lucknow Tejas Express on October 19 has cost IRCTC around Rs 1.62 lakh.
Indian Railways is planning to pay compensation to its 950 passengers through its insurance companies.
According to a railway official, “While travelling from Lucknow to Delhi, the train carried 450 passengers, each of whom will get Rs.250 as compensation. However, the 500 passengers who travelled from Delhi to Lucknow will be paid Rs.100 each.”
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Earlier, IRCTC had announced that under its policy, an amount of Rs.100 will be paid for over an hour’s delay and Rs.250 for a delay of over two hours.
