Tired of dealing with waitlisted train tickets and last-minute uncertainties? Don’t worry! ixigo’s Travel Guarantee is here to ensure stress-free journeys and a smoother travel experience. With this feature, you get a confirmed ticket or a 3x refund* based on your selected travel mode *(3X for flight, 3X for bus, or 2X for train) if your booking remains waitlisted during chart preparation.
What is Travel Guarantee?
ixigo’s Travel Guarantee is your ultimate solution for hassle-free train travel. Whether you’re worried about a waitlisted ticket or need guaranteed train tickets, this feature covers you. With Travel Guarantee, you’ll either get a confirmed train ticket or receive a 3x refund* based on your selected travel mode *(3X for flight, 3X for bus, or 2X for train) of your ticket fare if your booking remains waitlisted at the time of chart preparation. It’s the perfect way to ensure your plans are stress-free and flexible.
How Does Travel Guarantee Work?
Booking with ixigo’s Travel Guarantee is simple. Here’s how you can ensure a guaranteed journey:
1. Choose a waitlisted seat with the Travel Guarantee tag
2. Click on ‘Yes, I want Travel Guarantee’
3. Receive a 3X refund*, if your ticket remains unconfirmed. T&C Apply!
4. Select your preferred travel mode and claim your Travel Guarantee Coupon
5. Your coupon code will appear on the screen or be sent via email & WhatsApp
6. Use the coupon on your next booking within 7 days, ensuring your new travel date is also within this period
How is the 3x Refund Credited?
When opting for Travel Guarantee, you will receive a refund based on the selected travel mode (3X of the ticket fare for flight, 3X for bus, or 2X for train), if your booking remains waitlisted at the time of chart preparation.
Here is an example to help you understand the refund process –
If your ticket fare was ₹2000 and you have opted for Travel Guarantee, assuming you are eligible for a 3X refund of the ticket fare, you’ll receive a total refund of ₹6000.
₹6000 will be refunded as follows:
> ₹2000 – Will be refunded to the original payment mode
> ₹4000 – Will be refunded as a Travel Guarantee Coupon
Here ‘refund of the ticket fare’ refers to the amount that does not include ixigo service charges, convenience charge, payment gateway charges, discounts and Travel Guarantee charges. Also, the refund amount will depend on your selected travel mode at the time of claiming the coupon.
What Happens If Your Booking Isn’t Confirmed?
If your booking remains fully waitlisted during chart preparation, you can claim a Travel Guarantee Coupon for use on trains, flights, or buses. However, partially confirmed or RAC bookings are not eligible for the trip guarantee train ticket refund.
For instance:
- If a single booking for five passengers is partially confirmed (e.g., two confirmed and three waitlisted), you won’t be eligible for the 3x refund.
- If you cancel your waitlisted booking before chart preparation, a full ticket refund will be issued, but the 3x refund won’t apply.
Claiming Your Travel Guarantee Coupon
Eligible for a refund? Here’s how to claim your Travel Guarantee Coupon:
- Visit your trip details page and select the Travel Guarantee Coupon option.
- Choose your travel mode (train, flight, or bus) and confirm.
- Your coupon code will be sent via WhatsApp or email.
Note: Coupons can only be used once, within 7 days of issue, and must match the travel mode selected. For train bookings, the discount applies only to the ticket fare.
Why Choose Travel Guarantee?
ixigo’s Travel Guarantee ensures you always have a trip guarantee in IRCTC. Whether you need a confirmed train ticket or the peace of mind of a 3x refund* based on your travel mode *(3X for flight, 3X for bus, or 2X for train) this feature redefines reliability for Indian train travel.
- View High Ticket Confirmation Chances: This feature ensures higher chances of ticket confirmation, so you can travel stress-free.
- Guaranteed Refunds: If your ticket isn’t confirmed, you still win with triple the value!
- Hassle-Free Process: Claim your coupon easily and apply it within 7 days.
FAQs
Q: Can I use my Travel Guarantee Coupon for multiple bookings?
A: No, the coupon can only be used for one booking in the selected travel mode.
Q: What happens if my new booking amount is less than the coupon value?
A: If the new booking costs less, the balance amount will lapse and cannot be reused.
Q: Is Travel Guarantee available for all trains?
A: It is available for select trains with the Travel Guarantee tag. If not, you’ll see options like Assured or Assured Flex.
Q: Will I get a 3x refund if my booking is partially confirmed?
A: No, the refund applies only if all tickets in your booking remain waitlisted.
Q: What happens if my train is cancelled?
A: If the train is cancelled, a full ticket refund will be issued, but the 3x refund won’t apply.
With ixigo’s Travel Guarantee, your train journeys come with a solid trip guarantee. Whether it’s securing a guaranteed train ticket or receiving a 3x refund* based on your travel mode *(3X for flight, 3X for bus, or 2X for train), you can travel stress-free and focus on making memories. Backed by this innovative feature, spontaneous plans, waitlisted tickets, and last-minute changes no longer stand in the way of your adventures.
Book with ixigo today and experience the true meaning of stress-free travel!
