If you’ve travelled by train in India, you’re likely familiar with the vibrancy and beauty of its scenic routes. The ever-changing landscapes, comfortable seating, and additional facilities make Indian Railways an excellent choice for travellers looking to move easily and economically from one place to another.
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However, finding high-quality food during a train journey has always been challenging. Fortunately, you no longer have to worry about this. ixigo has introduced a convenient food delivery service that will bring your favourite meals directly to your seat without hassle.
Say goodbye to boring and limited meal options! With ixigo’s new food order feature, you can get delicious, FSSAI-approved, restaurant-quality meals right at your train seat. Whether you’re craving North Indian thalis, South Indian dosas, piping hot biryanis, fresh sandwiches, or even desserts, we’ve got you covered!
Why Choose ixigo for Your Train Food Orders?
When it comes to enjoying a meal on the train, ixigo stands out with several benefits that ensure a delightful experience:
- Live Order Tracking: Stay informed with real-time tracking of your order from the kitchen to your seat. You’ll know exactly when your meal is on its way, giving you peace of mind.
- Free Cancellation: Plans change, and with ixigo, you can cancel your order at no charge up until the cutoff time before the Estimated Time of Arrival (ETA) or before food preparation begins.
- Order Anytime: Whether it’s breakfast, lunch, or dinner, you can order food in the train at your convenience, anytime during the journey.
- 24/7 Customer Support: Have a question or need help? Our customer service team is available round-the-clock to assist you with any queries.
- Available at All Major Stations: With food delivery available at as many as 200+ major stations, you can enjoy delicious meals from trusted restaurants no matter where you’re headed.
How to Order Food on the Train via PNR?
Ordering food on the train with ixigo is very simple. Here’s a step-by-step guide:
- Open the ixigo trains app or visit the website: Navigate to the homepage and select ‘Order Food on Train.’ You can also access this option from Running Status or PNR Status.
- Enter your PNR number: Select ‘Order Now’ to view the list of available stations and choose your preferred station for delivery.
- Select a restaurant: Browse through the menu using filters to order your favourite food. After making your selection, review your order.
- Confirm your details: Proceed to place your order by choosing your preferred payment method, such as online payment or cash on delivery.
- Track your order: After placing your order, you’ll receive a confirmation message with an order ID for reference. You can track the order status in real-time and receive notifications about its progress.
- Receive and enjoy: Once your food is delivered to your seat, you can provide feedback by rating and reviewing the service.
Benefits of Ordering Food Online with ixigo
Ordering food on the train through ixigo comes with many benefits, making your journey more comfortable and enjoyable:
- Quality Meals Onboard: Savour restaurant-quality food, prepared with the highest hygiene standards, delivered right to your seat.
- Direct Delivery to Your Seat: Enjoy the convenience of having your meal delivered directly to your seat, without the need to rush to the pantry car or wait in line.
- Affordable Pricing: The menu features a variety of affordable options suitable for everyone, ensuring you get value for your money.
- Flexible Payment Options: Choose from various online payment options or cash on delivery, whichever suits you best.
- Easy Cancellations: If you need to cancel, simply do so through our order tracking system, hassle-free.
Variety of Food Choices
Passengers can indulge in a wide range of food options during their journey, including:
- Delicious Thalis: Choose from a variety of thalis such as mini veg/non-veg thalis, Maharaja Thali, Combo Thali, Deluxe Thali, Premium Thali, Satvik Thali, Rajasthani Thali, Jain Thali, South Indian Thali, and more.
- Burger Bonanza: You can order a burger in the train and choose from classic veg burgers, crispy chicken burgers, cheesy delight burgers, paneer tikka burgers, and more.
- Pizza on the Tracks: Craving pizza while travelling? Now, ordering your favourite pizza on the train is easier than ever! Choose from Margherita, Tandoori Chicken, Farmhouse, Chicken Pepperoni, Paneer, Mexican, Onion, Cheesy, and many more, with customized toppings just the way you like it. Simply opt for pizza delivery on your train journey and enjoy a delicious slice on the go!
- Biryani Delights: Now, you can order biryani on your train journey and enjoy a flavourful meal delivered right to your seat. Choose from a variety of aromatic options, including Chicken Dum Biryani, Veg Dum Biryani, Kathal Biryani, Paneer Biryani, Hyderabadi Biryani, Mutton Biryani, Egg Biryani, Classic Vegetable Pulao, and more. Complete your meal with a biryani combo, served with raita, cold drinks, and other delicious add-ons for a satisfying experience.
- Chinese Combos: Enjoy popular Chinese dishes like Hakka noodles, spring rolls, and more.
- Indian Cuisines: Whether you’re in the mood for North Indian favourites like aloo paratha, raj kachori, chhole bhature, or South Indian specialties like masala dosa and Gujarati cuisine, we have it all.
- Milk for Babies on the Go: Travel stress-free with your little one! Now, you can conveniently order baby milk on the train, ensuring a smooth and comfortable journey for both you and your child.
- Birthday Cakes on the Train: Onboard for your special day? Make it unforgettable by getting a birthday cake delivered right to your seat! Choose from chocolate, fruit, red velvet, black forest, vanilla, cheesecake, vegan options, and more.
- Jain Meals on Your Train Journey: Order fresh and delicious Jain meals like paneer tikka masala, sev tameta, Jain Dabeli, pav bhaji, a wholesome Jain Thali, or curated food combos—all without onion and garlic.
- Sweet Treats: End your meal on a sweet note with desserts like kaju katli, dodha barfi, rasgulla, and hot gulab jamun.
- Beverage Options: Pair your meal up with a variety of hot and cold beverages.
Frequently Asked Questions (FAQs)
Here are some common questions about ordering food on the train with ixigo:
- Can I order food on the train online for all train stations?
You can order food on the train for as many as 200+ major stations.
- Will I get a discount when I order food on the train online?
Yes, discounts are often available when you order food online on the train.
- How will I know if my food order is confirmed?
You will receive confirmation details via WhatsApp or email, so you can check either for the confirmation of your food order.
- How do I cancel my food order?
Select the ‘Cancel Order’ option on the order details page to cancel your food order.
- My train is running late. Will I receive my food order on the train?
If the train arrives later than expected, every effort will be made to deliver your order. However, if delivery is not possible, a full refund will be issued for prepaid orders.
- When will I get a refund for cancelled food orders?
Refund requests for cancelled orders are processed within 24 hours of the request being raised. The refunded amount may take up to 7 working days to appear in your account.
- My ticket isn’t confirmed. Can I order food?
Yes, you can still order food on the train even if you are waitlisted.
- How will I make payment for the meal booked?
You can opt for either cash on delivery (COD) or online payment options. - What is the minimum order amount to place an IRCTC food order on the train?
Some vendors have set a minimum booking amount for IRCTC meal orders, and this varies based on the vendor and location.
With ixigo’s seamless train food ordering service, you can now enjoy fresh, hygienic, and delicious meals from trusted restaurants, delivered directly to your seat. So, the next time you’re on a train journey, let ixigo take care of your meals, ensuring you travel.
