How to Cancel Flight Tickets and Get Full Refunds?

Air travel is popular for all the right reasons: quick, convenient and provides loads of options to kill time. This is why even though it is more expensive than other modes of transportation, it’s highly sought-after. 

While booking a seat on a plane is easy, not all travellers know how to cancel flight tickets. This lack of knowledge can lead to hefty cancellation fees and other charges levied by airlines. 

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Here let’s cover all the necessary information so that you can have the best flight ticket booking experience. 

How to Cancel Flight Tickets

Regardless of whether or not your booking is refundable, knowing how to cancel flight tickets is important. 

1. Go to your airline’s website and then head to the Manage Booking section. 
2. Enter the PNR/Booking Reference number and the last name of the passenger for whom the cancellation is to be done. 
3. To complete the flight ticket cancellation process, select the Modify/Cancel option. 
4. Read the cancellation terms and conditions, and proceed accordingly. 

How to Book Refundable Flight Tickets

The easiest way to avoid cancellation charges is to book refundable flight tickets. Here is a step-by-step guide on how to book refundable flight tickets:

1. Log on to the ixigo website or app.
2. Enter the origin, the destination and the date of departure.
3. Hit the Search button.
4. In the Filter pane, select “Refundable”. You’ll now be able to view refundable flight options.

Can I Get a Full Refund on Flight Cancellation? 

The short answer is, yes! As per a charter by the Ministry of Civil Aviation, flyers can cancel their tickets within 24 hours of booking. The airlines can, however, levy flight cancellation charges if the tickets are booked less than seven days before the scheduled departure time of the flight.  

If you book your flight ticket on the ixigo app or website, you can avail a full refund without any air ticket cancellation charges. 

Here is how you can avoid the heavy fees: 

1. Log on to the ixigo website or app. 
2. Enter the origin, the destination, the date of departure and the preferred travel class. 
3. Hit the Search button. 
4. Select the flight that best suits you. 
5. To avoid flight ticket cancellation charges imposed by the airlines, choose the ixigo Assured fare on the Select Fare screen. 
6. Enter the passenger details and complete the booking. 
7. You’ll receive a confirmation and the itinerary details on your registered email address soon. 

How to Claim a Refund with ixigo Assured

Regardless of whether or not you have refundable flight tickets, you can get a full and instant refund with ixigo Assured. 

Here is an overview of the timelines: 

• If the booking was made between 10 and 26 hours, it should be cancelled 8 hours prior to the flight departure time to avail your flight ticket cancellation refund. 
• If the booking was made between 26 hours and 91 days, it should be cancelled 24 hours prior to the flight departure time.

What if my plans change and I need to modify my booking? 

By opting the Assured Flex feature, you can enjoy a free and instant rescheduling on domestic air travel and avail flexible flight tickets. Here is how you can opt ixigo Flex: 

• Log on to the ixigo website or app. 
• Enter the origin, the destination and the date of departure. 
• Hit the Search button. 
• Select the flight that best suits you. 
• Choose the ixigo Flex fare on the Select Fare screen. 

So, whether you’re looking for free cancellation flights or flexibility on your domestic air travel, you can enjoy both on the ixigo app or website. 

For more stories like this, stay tuned to ixigo!