Do you ever find yourself getting that sudden urge to plan your trip? You’ve decided on a place, coincidentally, your leaves are falling into order on the required dates, your friends have agreed too, and now you just need to book the flights to seal the deal….
And then comes the speed breaker: what if the plan gets cancelled later? I can’t book flights in advance and bear the heavy cancellation charges later 🙁
Well, we can solve this dilemma in just two words: ixigo assured!
Free cancellation on domestic flights
Set yourself free from cancellation charges with ixigo assured. This feature gives you a full refund on all domestic flight bookings.
Key benefits include:
- Unlimited refund hai. No capping.
- ZERO documentation required for a refund
- Free vouchers worth Rs.4000 from awesome brands such as gaana, Freshmenu and more (no minimum booking amount!)
Who should use ixigo assured?
In our opinion, everyone, really! Unless losing money on cancellation charges makes you happy (we’re judging you). No really, ixigo assured is GREAT for travellers who are unsure of their future travel plans and would like the flexibility to cancel their domestic trips.
How do I get a full refund with ixigo assured?
- Make sure you opt for the ‘free cancellation’ option while booking your tickets on ixigo.
- Initiate the booking cancellation request at least 24 hours prior to the departure of your flight.
- Refund will be automatically initiated.
Please note that if the booking is cancelled on the airline website or by the airline, you also need to place a cancellation request on the ixigo app. You do not need to fill any additional forms in this case.
I have not received any documents or certificates to show that my booking is eligible for ‘Free Cancellation’. What should I do?
You do not need any certificates or additional documents for ‘Free Cancellation’ benefits. Your booking ID will be considered as a reference for your refund.
If I cancel the trip myself, will the entire amount be refunded?
If you have opted for Free Cancellation, you are eligible for a full refund if you cancel your booking within the following timelines.
Booking was made between 10 and 26 hours and cancelled before 8 hours.
Booking was made between 26 hours and 91 days and cancelled before 24 hours.
Anything else to keep in mind?
Yes, before you say goodbye to cancellation worries forever, please note:
1.There is a nominal charge above the usual fare for the Free Cancellation service, called the ixigo Assured fee.
2. In case of flight cancellation by the airline, the convenience fee & the charges paid to avail ixigo Assured are refundable. However, instant refund will not be applicable in this case.
3. To avail ixigo assured, there will be a nominal charge, above the usual fare.
4. Refer to the ‘Full Refund Window’ above for cancellation and refund related timeline.
5. It is valid for departure dates within 90 days of the booking date.
6. You are required to cancel your flight ticket at least 24 hours before the scheduled departure time to avail the benefits of ixigo assured.
7. The passenger’s age should be a minimum of two years.
8. 18% GST is included.
So, ready for spontaneous plans dear traveller? We wish you an ‘assured’ trip! 🙂
