The Bureau of Civil Aviation Security (BCAS) in India has instructed seven airlines to expedite baggage delivery at airports due to concerns over exceeding allowable waiting times. This directive follows several months of monitoring baggage arrival durations at major airports.
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Air India, IndiGo, Akasa, SpiceJet, Vistara, Air India Express Connect, and Air India Express have been instructed to ensure that the last checked-in baggage is delivered within 30 minutes of arrival, as per Operation, Management, and Delivery Agreement (OMDA) standards.
Airlines are expected to implement these measures by today.
BCAS initiated a monitoring exercise in January 2024 to track the arrival time of baggage at belt areas in six major airports. The review revealed that while performance has improved, it still falls short of the mandated standards.
The OMDA mandates stipulate that the first bag should arrive at the belt within 10 minutes of engine shutdown, with the last bag arriving within 30 minutes.
While the monitoring efforts are presently focused on six major airports, the BCAS has instructed airlines to ensure adherence to prescribed standards at all airports within their operational purview.
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